Returns & Exchanges
At Rani Brand Factory Store, we strive for 100% satisfaction with our authentic food products. If your order arrives damaged or incorrect, we offer a streamlined return process to ensure your kitchen stays fully stocked.
Inspect Your Order
Upon delivery, please inspect all food items for packaging integrity and accuracy against your receipt.
Contact Support
Email our support team within 48 hours of delivery with your order number and clear photos of any damaged or incorrect items.
Receive Authorization
Our team will review your claim and provide a Return Merchandise Authorization (RMA) or confirm if a replacement is being dispatched.
Refund or Replacement
Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement at no additional cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing